January 18, 2021
Business

Kilkenny Council resumes ‘all services’ as restrictions as eased

Kilkenny County Council has announced that “all services are operating” as Ireland moved to more relaxed Level 3 Covid restrictions.

In line with current guidelines, the local authority reminded members of the public its staff are available to meet, but on “an appointment only basis” for now.

A council spokesperson said: “We encourage you to contact us by telephone, email or online, to deal with your query.  In the event that your query cannot be dealt with remotely an appointment can be arranged.”

Below is a complete list of contact numbers to access the various local authority services:

  Phone No. Email Address
County Hall, John Street, Kilkenny 056 779 4000 info@kilkennycoco.ie

secretar@kilkennycoco.ie

Receipts Office, County Hall, Kilkenny 056 779 4229 cashoffice@kilkennycoco.ie
Housing Department, Johns Green House. 056 779 4900 housing@kilkennycoco.ie
Planning Office, County Hall. 056 779 4010 planning@kilkennycoco.ie
Environment Office, County Hall

Dunmore Landfill Facility.

056 779 4470

 

environment@kilkennycoco.ie
Accounts Payable, County Hall 056 779 4222 accountspayable@kilkennycoco.ie
Fire Station, Gaol Road, Kilkenny 056 779 4400 fireadmin@kilkennycoco.ie
Arrears Management 056 779 4209 rates@kilkennycoco.ie
Housing Loans/Rent Arrears Support Unit 056 779 4021

056 779 4056

finance@kilkennycoco.ie
Local Enterprise Office 056 775 2662 info@leo.kilkennycoco.ie
Motor Tax Office, County Hall. 056 779 4100 motortax@kilkennycoco.ie
Traffic Office, County Hall. 056 779 4540 trafficfines@kilkennycoco.ie
Water Services 056 7794050 water@kilkennycoco.ie
Kilkenny Library Headquarters 056 7794160 info@kilkennylibrary.ie
Castlecomer Area Office 056 779 4450 castlecomerareaoffice@kilkennycoco.ie
Callan Area Office 056 779 4321 callanareaoffice@kilkennycoco.ie
Thomastown Area Office 056 779 4340 thomastowoffice@kilkennycoco.ie
Kilkenny Area Office 056 7794510 kilkennyareaoffice@kilkennycoco.ie
Piltown Area Office 051 831 370 ferrybank@kilkennycoco.ie

The public counter in reception area in County Hall reopened to the public with effect from today.

The Motor Taxation Office and Traffic/Receipts public counters in County Hall also reopened today, from 10am to 1pm, Monday to Friday. However, the council stressed that “95% of motor tax transactions can be done online and should continue to be done online” at http://www.motortax.ie

The council stressed customers who come to local authority offices “must comply with all social distancing requirements”, adding: “Signage will be in place to assist in this regard.”

They added: “Customers must comply with any directions given by staff.  We request people only to visit the offices for essential business and to take care to protect themselves and our staff.  Members of the public attending our office are advised to wear a face mask.”

In order to avoid high volumes of customers calling to our public counters when they re-open, and in order to avoid having to queue for long periods, people are advised to pay their Housing Loan/Rent payments, Fire Charge and Traffic fines online at www.kilkennycoco.ie or alternatively phone the following numbers to make payment by card:

  • Housing Loan/Rents/Rates/Fire Charge Payments 056-7794229
  • Traffic Fine payments – 056-7813019/056-7794540
  • You can also send payment by cheque/postal order to the address above for processing.

The dedicated Community Call helpline remains open to assist at-risk members of the public in accessing non-emergency and non-medical supports during the current public health emergency.  It is open from 9.00a.m. to 5.00pm, Monday to Friday.

The confidential freephone number is 1800 326 522 or email covidsupport@kilkennycoco.ie


 

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